How to Navigate the Subscription World - Mon, Jan 20 2020

Until recently, Hoan Ton-That's greatest hits included an obscure iPhone game and an app that let people put Donald Trump's distinctive yellow hair on their own photos. Then Mr. Ton-That — an Australian techie and onetime model — did…

If you've signed up for or logged into any accounts in Chrome lately, you might have noticed something new: a pop-up warning you about the security of your passwords. While another nag is the last thing you need in your life, don't ignore this one.

Vanessa Bain was less than a year into her gig as an Instacart shopper when the company announced it would no longer allow tipping on its app. Instacart instead began imposing a 10 percent “service fee” that replaced the previous…

A hacker has published this week a massive list of Telnet credentials for more than 515,000 servers, home routers, and IoT (Internet of Things) 'smart' devices. The list, which was published on a popular hacking forum, includes each device's IP…

HBR finds that emotionally connected customers are more than twice as valuable as “highly satisfied” customers. While a lot of digital channels might provide decent “customer satisfaction” scores in terms of speed of…

The New York Times – Brian X. Chen – Jan 15, 9:31 AM

Nowadays we don't really buy things. We just subscribe to online services. And how can we resist? The streaming revolution has brought us vast amounts of video and music entertainment at the click of a button. In an era of cloud storage, where we…

We know first-hand that starting a small business can be a tough, time-consuming process. But no matter where you are on your business journey, it's important to remember that you're not going through it alone. There are thousands of other…